Claims for shortage, damage, or loss must be made in writing within 30 days of invoice date. Standard stock material may be returned only after a return authorization number (RA#) is obtained. Items returned without an RA# will not be accepted. All returns will be assessed a 15% handling charge. All items returned must be in resalable condition as new.
Complete the form below to obtain an Return Authorization #. A Return Authorization # will be sent to you via email. Please review our Return Procedures below to ensure proper transaction.
Return Procedures & Guidelines
Please pack merchandise tightly to prevent cut edges from contacting each other. Credit will not be issued for goods damaged in transit due to poor or inappropriate packaging.
Please enclose a copy of your Return Authorization Form with your shipment to insure proper credit.
Returned merchandise must be sent via prepaid freight in resalable condition (new, not used).
A Return Authorization Number must be shown clearly on the outside of the package.